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Clearing Safari Cache

Clear Safari cache and website data to resolve login issues, document errors, or outdated page content.

Article Introduction

Clearing the Safari cache removes stored website data that may cause login errors, document loading problems, or outdated information to appear. This process forces Safari to load fresh data from websites and is commonly used when troubleshooting browser-related issues.

Clearing Safari Cache on iPhone or iPad

  1. Open Settings.

  2. Select Safari.

  3. Click Clear History and Website Data.

  4. Confirm Clear History and Data.

This removes stored cache, cookies, and browsing history from Safari.

After clearing the cache, you may need to sign back into websites previously stored in the browser.

Clearing Safari Cache on Mac

  1. Open Safari.

  2. Click Safari in the Menu Bar.

  3. Select Settings.

  4. Click Advanced.

  5. Select Show Develop Menu in Menu Bar.

  6. Click Develop.

  7. Select Empty Caches.

This removes cached website data stored by Safari.

Common Issues That May Require Clearing Safari Cache

Clearing the browser cache can help resolve the following issues:

  • Login issues (SSO or standard login)

  • Documents load with an error

  • Entered information disappears or resets

  • Fields fail to save correctly

  • Pages behave inconsistently during document completion

  • Buttons or forms not responding correctly

  • Outdated content appearing

If these issues occur, clearing the browser cache forces Safari to load fresh data and can often resolve the problem.

Important Notes

  • Clearing cache will remove saved website sessions.

  • You may need to sign in again to websites after clearing data.

  • This process does not remove saved AutoFill information.