Smart Interiors (SI)

Talking Points from KBIS 2023

Flooring and Painting Contractors

The most complete use of SI will be with flooring and painting contractors.  They can go from Plnar report to completed estimate in just a few minutes

Overall Value

• Saves time up front on all appointments (data collection, 3D creation)
• Spend more time selling, less time driving, scoping, measuring
• Professional impression denotes higher quality and market differentiation

Potential applications:

• Totally virtual sale (prior to site visit to confirm conditions and measurements)
• Speed to quote (equals higher close rate)
• Lower cost
• Technology = professional impression / differentiation from competitors
• Pre-appointment qualification of lead (see job scope, conditions and get measurements)
• Soft close
• Sales capacity (remove unqualified leads)
• Sales efficiency (more time selling and less time measuring, sketching, pics)
• Quote audit (confirm job sold accurately with 3rd party data)
• Proper quantities
• Missing items
• Installation support (detailed models, pics and measurements of rooms)
• Ensure correct materials (size, qty, fit, supplies)
• Complete materials (all necessary supplies and tools given jobsite conditions)

Kitchen & Bath Professionals (Designers and Contractors)

For kitchen & bath designers and contractors, it’s not quite as a complete offering, but still offers significant advantages vs. cost (see below for cost breakdown per variables)

Overall Value

• Saves time up front on all appointments (data collection, 3D creation)
• Spend more time selling
• Professional impression denotes higher quality

Designers (K&B, Interior)

For most designers, the first appointment starts with an Initial consultation followed by sketching and measuring the project, gathering jobsite conditions and taking photos.   

• This initial consultation can take up to 4-5 hours (with drive time). 
• Smart Interiors can make sure the initial consultation is all about learning, designing and selling and not documenting.
• Application
• Pre-qualify
• Pre-design
• Estimate
• Use templates to stage estimate with standard items
• Example Kitchen:  sink base, corner cabinet, base, drawer base, etc
• Adjust selections and scope using Smart Interiors data

K&B Contractors

• Kitchens
• Remodel
• Reface
• Lift and replace
• Baths
• Remodel
• Wet space (BCI, Kohler Services, etc)
• Application
• Pre-qualify
• Pre-design
• Production (see above)
• Estimate
• Use templates to stage estimate with standard items
• Example Kitchen:  sink base, corner cabinet, base, drawer base, etc
• Adjust selections and scope using Smart Interiors data
• Quote audit (confirm job sold accurately with 3rd party data)
• Missing items
• Right sku/size

Cost offset

Depending on the contractors sales and production process, using Smart Interiors may offset costs:

• Sales cost: any sales compensation structure that is not 100% commission
• If 100% commission, the contractor incurs no cost until the job is sold
• Reduce cost by using an inside sales process - either pre-appt qualification or total virtual sale
• Technician:  Send a payroll person to the home
• Gather specs before quoting (sketches, photos, measurements, pre-existing conditions)
• Confirm sales scope before proceeding with installation (measurements, quoted scope of work)
• Production: procurement, labor bill, logistics
• Quote audit (confirm job sold accurately with 3rd party data)
• Missing items
• Right sku/size
• Detailed floor plans
• Photos for installers
• Some due to digital sales folder (still part of Smart Interiors
• Estimate CSV - material order, labor bill, job scope
• Back office:  Mostly due to digital sales folder
• All sales documents instantaneously available (no managing paper folders)
• Rehash program
• Job costs (CSV, if properly constructed) 

Smart Interiors Pricing

Cost Per Sold Job - Flooring and Painting

COST PER SOLD JOB - KITCHEN & BATH