User Notification - Job Created/Reassigned

Whenever a new job is assigned/reassigned to you as a representative, a notification can be sent to you via email or text. To enable this, follow the quick and easy steps below:

1. In the top-right corner of the OCC screen, click the dropdown by your name
2. From the dropdown, select "Profile"
3. Once the profile screen appears, please do the following:
   1. Ensure there is a valid phone number in the Mobile Number box where you wish to receive Text Notifications
   2. Ensure there is a valid email address in the Email box where you wish to receive Email Notifications.
   3. Click the check box next to "Job Created" in either the Text and/or Email Notifications section.
   4. Click the check box next to "Job Reassigned" in either the Text and/or Email Notifications section.
4. Click Save Changes in the Top Right Corner

Note: In the case of multiple jobs being created for you, the notifications will be batched every 1 minute. So if you had 10 jobs created within a minute you wouldn't get 10 notifications you would get 1 notification of the 10 jobs created and assigned.