What Should I Do If an Email Hard Bounces?
Learn what to check when an email is marked as hard bounced and what to do if the delivery issue continues.
Article Introduction
If an email is marked as Hard Bounced, review the recipient’s email address before taking any additional action.

What should I do when an email hard bounces?
- Review the recipient’s email address and confirm that it is correct.
- The system will attempt to resend the email. Allow a few minutes for the new delivery attempt.
- If the issue continues, contact Support for assistance.